| Issue ID | 1583646 |
| Internal NHTSA # | 11232921 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | B-CLASS ELECTRIC |
| Model Year | 2014 |
| File date | 09/07/19 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | The "malfunction" light appeared and vehicle lost power immediately. After coming to a complete stop, then switching the ignition off and back on again, the car operated normally and the "malfunction" light disappears. This occurred three times: during highway driving (55 mph), on a country road (45 mph), and at almost a stop (5 mph). One occurrence was in the early evening on a hot day and two were early in the morning when temperatures were cool. Two of these failures were very dangerous circumstances and it is very lucky that no one was nearby on the road at that time. Since it is a fully electric car it loses momentum very quickly and i had to desperately look for a turnout at once. One time my two young children were in the back seat of the car. Mercedes benz dealership diagnosed the cause to be the drive unit at a cost of $9,000. They claim this is a different problem than the previous recall (which the car had completed). I have read through the previous recall information and it sounds very much like what this car is doing. I would like to request the nhtsa investigate whether the previous recall actually fixed the problem. The car has 30,000 miles but mercedes benz refuses to fix the car because the warranty expired in december 2018 (seven months ago). They only offer a 4 year/50,000 mile warranty (whichever occurs first). |
| Vehicle Mileage at Failure | 30000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | OREGON HOUSE, CA |
| VIN pattern | WDDVP9AB7EJXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |